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Service Performance Manager x2 |
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Job Category:
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IT Manager [ View All IT Manager Jobs ] |
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Job Description:
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Service Performance Manager required/Service Delivery/SLAs/ITIL/major Financial Services, to £43k + Banking benefits. An excellent opportunity to join a high profile organisation for experienced Service Delivery professionals with large, enterprise-scale experience and within the technology sphere of Internet/e-commerce solutions or Telephony/Voice/IVR/CTI/Data. Newly created roles, you will take responsibility for the introduction and operational management of IT Service Performance for this company’s clients and user base in a dynamic, leading edge environment. You will take responsibility for negotiation and monitoring of SLAs, for vendor management, stakeholder management and the pro-active delivery of IT Service Performance in a rapidly changing business environment. We require experienced IT Service Delivery professionals with strong ITIL knowledge/experience (ideally Green badge minimum certified), with SLA negotiation experience and essentially, strong vendor management experience. Due to the nature of the business, we require candidates with large-scale, complex environment experience and ideally, Financial Services or similar. An excellent career opportunity in a newly created role, apply now for more info!
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Skills:
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Employment type:
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Permanent
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Salary Range:
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Unspecified |
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Degree:
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Unspecified |
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Experience (years):
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Unspecified |
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Job Location:
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North West |
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Posted:
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11/03/2008 |
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