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User Management Account Co-ordinator |
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Job Category:
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Helpdesk / 1st Line Support [ View All Helpdesk / 1st Line Support Jobs ] |
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Job Description:
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Dynamic 1st Line User Support professional sought for contract role with major Global client
KEY RESPONSIBILITIES
The successful candidate join the User Account Management team, supporting the customer’s user base in the following areas:
-User migration
-Call handling
-Queue Management
-Basic case resolution
DESIRABLE SKILLS
The ideal candidate will be able to prove the following:
- Call handling skills – customer communication is essential
- Intelligent and hard working
- Ability to work well in a team
- Excellent organisational skills
- Some IT understanding, and a willingness to develop IT skills
- Desire to go through security clearance procedures |
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Skills:
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Employment type:
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Contract / Temporary
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Salary Range:
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Unspecified |
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Degree:
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Unspecified |
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Experience (years):
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Unspecified |
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Job Location:
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North East |
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Posted:
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11/03/2008 |
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