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2nd Line Cisco Support |
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Job Category:
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2nd Line Support [ View All 2nd Line Support Jobs ] |
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Job Description:
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Dynamic 2nd Line Cisco Support Engineer sought for exciting contract role with major Global client
KEY RESPONSIBILITIES
The successful candidate will be required to perform the following:
- Monitor a network of 900 banks using BMC Patrol and Cricket
- Liaise with carriers and telecoms managers to rectify faults for a prompt resolution of all issues
- Respond promptly and accurately to identified events (incident and request tickets), according to established procedures
- Trouble shooting e.g. configuration, utilisation, dirty circuits, remote installations, hardware failures and upgrades
- Work 24 x 7 shifts, working a continental shift pattern 19.45-8am (11 hours to be worked – 1.5 hour break)
- Other related duties
DESIRABLE SKILLS
The ideal candiate will be able to prove the following:
- Working knowledge of Cisco, preferably up to the levels of CCNA/CCDP/CCIE/CCSP
- Diverse, complex configuration knowledge would be highly desirable
- Significant experience in a SMC or NOC
- Working knowledge of Sun Solaris boxes, Unix, BMC Patrol, Cisco Works, Cricket, MS and a Windows operating (good PC skills for XP and 2003 |
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Skills:
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Employment type:
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Contract / Temporary
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Salary Range:
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Unspecified |
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Degree:
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Unspecified |
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Experience (years):
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Unspecified |
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Job Location:
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London - Central London - London |
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Posted:
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11/03/2008 |
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