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Company: Concept Information Technology Ltd
URL: http://www.concept-it.com
 
Job Title: Technical Support Engineer - St Neots
Job Category: Helpdesk / 1st Line Support  [ View All Helpdesk / 1st Line Support Jobs ]
Job Reference: 2243/TSE
Job Description:
St Neots, Technical Support, electronic, software, IT support, testing. My client, a large technical company, requires an experienced Technical Support Engineer to work in the customer service department. As you are the customers 1st point of contact my client requires someone who is very customer focused. You will need an excellent telephone manner to lead the customer through the problem and solution using uncomplicated vocabulary over the telephone, Internet forum or by email. As such a technical background and a good understanding of electronic and software products is required. Previous design or product testing experience would be an advantage. The role will involve assisting customers to install software, setup their equipment and resolve technical problems. Full product training will be given. The role will also include helping to test and evaluate new products and software updates as part of the company s ongoing development commitment. My client is offering 20k-25k + excellent benefits + training + product knowledge. Don't miss out on a great opportunity, send your CV now to (see below) or call Sally Hall on 0870 850 7888.
Skills:
Employment type: Permanent
Salary Range: 20k-25k + Benefits
 
Other Information
 
Degree: Unspecified
Experience (years): Unspecified
Job Location: Cambridge, St Neots, Cambridgeshire - Cambridgeshire - East Anglia
Posted: 11/03/2008
 
 
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