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Company: International Language Communications (ILC)
URL: http://www.ilc-ltd.com
 
Job Title: Finnish Speaking Customer Service Agent
Job Category: Helpdesk / 1st Line Support  [ View All Helpdesk / 1st Line Support Jobs ]
Job Reference: 141545
Job Description:
The Company:

Our client, a successful international outsourcing company, is currently recruiting for fluent speakers of Finnish for their offices in London. This role will be a temp to perm position, going permanent after an 8-10 week probationary period.

The Role:

The role will involve providing technical troubleshooting for customers who have purchased a particular product, and need assistance in its use and functions

This will be a largely telephone based role whereby your aim will be to provide and outstanding level of customer service to all callers, escalating to a more senior member of the team wherever necessary.

This is an entry level position which will enable the right person to grow and develop their skills set in a challenging environment.

Salary/Additional Information:

The salary for this role will be £6.50 - £7.00 per hour.

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International Language Communications is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website and register your details.
Skills: Candidates must be fluent in the Finnish language to business level and be familiar with MS Office packages. The ability to empathise and provide a professional level of customer support is essential.
Employment type: Contract / Temporary
Salary Range: 6.50-7
 
Other Information
 
Degree: Unspecified
Experience (years): Unspecified
Job Location: Central London - London
Address: Gor-Ray House
758-760 Great Cambridge Road
Zip/Postal Code: EN1 3RN
Posted: 11/03/2008
 
 
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