|
|
|
|
Printer friendly  |
|
|
| |
| Job Title: |
Desktop Support shift leader |
|
Job Category:
|
Desktop Support [ View All Desktop Support Jobs ] |
|
Job Reference:
|
PNS_5404a |
|
Job Description:
|
Desktop Support leader required to join Plan-Net’s Support Division.
Working on a client site, your primary role is to ensure that calls are taken at peak times and whenever calls are queued as well as monitoring performance & development of the Help Desk Technical Support Analysts.
Reporting to a Help Desk Manager your responsibilities will include acting as the single point of contact for all IT related issues as well as providing support to 1st & 2nd Line level on a Help-Desk supporting c1000 users.
Having excellent communications and interpersonal skills you will be able to work in a pressurised and focused environment whilst being aware that the service you are providing on behalf of Plan-Net Services is focused on customer satisfaction.
This is an excellent opportunity to take your career a step further and work with some of the City’s biggest names.
Please apply now for a January interview.
|
|
Skills:
|
|
|
Employment type:
|
Permanent
|
|
Salary Range:
|
C£28,000 |
| |
| Other Information |
 |
|
| |
|
Degree:
|
Unspecified |
|
Experience (years):
|
Unspecified |
|
Job Location:
|
London - Central London - London |
|
Posted:
|
11/03/2008 |
| |
| |
|
|
