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| Job Title: |
Senior Technical Support Analyst |
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Job Category:
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2nd Line Support [ View All 2nd Line Support Jobs ] |
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Job Reference:
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932/Bristol/CR |
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Job Description:
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Reporting directly to the IT Team Leader the Senior Technical Support Analyst will be responsible for maintaining and improving the server, desktop and LAN environment. They will be required to deliver technical solutions as part of business projects. Resolving 3rd line support issues and identifiying root cause. Research and develop new systems to the benefit of the business. Document new and updated solutions and procedures.They will be required to pass on technical knowledge to other members of the team.
The role demands a flexible approach to working hours as overtime is frequent and the candidate will need to be part of an on call rota.
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Skills:
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HP Server Skills
Windows Server 2000 / 2003
Microsoft XP and 2000
Excellent Disaster recovery Knowledge
Excellent Active Directory Knowledge
Excellent Group Policy Knowledge
DHCP
DNS
Scripting
Veritas |
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Employment type:
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Permanent
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Salary Range:
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25000 - 27000 |
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| Other Information |
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Degree:
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Unspecified |
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Experience (years):
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Unspecified |
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Job Location:
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Bristol - Bristol - South West |
| Address: |
Kings Chase
107 King Street
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| Zip/Postal Code: |
SL6 1DP |
| Benefits and Other Informations: |
Pension, on call overtime, holiday |
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Posted:
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11/03/2008 |
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